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Frady Heating & Cooling

Canton HVAC Contractor

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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog or website?

  • When ordering, registering, or contacting us through our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

  • We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

  • We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
    • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
    • To ask for ratings and reviews of services or products
    • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

  • Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
  • We use regular Malware Scanning.
  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
  • All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

  • We use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Third-party disclosure

  • We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

  • Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

  • Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
  • Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
  • We have implemented the following: Demographics and Interests Reporting
  • We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

  • Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

  • CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/
  • According to CalOPPA, we agree to the following:
    • Users can visit our site anonymously.
    • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
    • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
  • You will be notified of any Privacy Policy changes:
    • On our Privacy Policy Page
    • You can change your personal information: By emailing us or By calling us.

How does our site handle Do Not Track signals?

  • We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

  • It’s also important to note that we allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

  • When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
  • We do not specifically market to children under the age of 13 years old.

Fair Information Practices

  • The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
    In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
    We will notify the users via in-site notification.
  • We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

  • The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
    We collect your email address in order to: Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
  • To be in accordance with CANSPAM, we agree to the following:
    • Not use false or misleading subjects or email addresses.
    • Identify the message as an advertisement in some reasonable way.
    • Include the physical address of our business or site headquarters.
    • Monitor third-party email marketing services for compliance, if one is used.
    • Honor opt-out/unsubscribe requests quickly.
    • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can contact us or follow the instructions at the bottom of each email. Then, we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Frady Heating and Cooling
300 Adams Jenkins Memorial Drive, Suite 16
Canton, 30115 GA
United States

Last Edited on 2018-12-1

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Google Rating
5.0
Frady Heating & Cooling
5.0
Kevin Newman
12:52 24 Apr 19
Frady came out to my job. I had planned on just doing some duct work but he talked some sense into me being that my system was over 15 years old and extremely inefficient. We discussed different options and I decided to go with the 19 seer goodman evolution system. It is pricey but well worth it. You can barely hear it run inside or out. While installing this his crew noticed my duct work was not sufficient so they added some returns in the upstairs and an extra supply for my office. This made a huge difference in the over comfort of my house. Based on my current usage my utilities will be cut in half at least. Frady might not be the cheapest and they are most certainly not the most expensive, in saying this i do think they are one of the best. Me and my wife are very happy!
Karsten Kittelsen
07:51 30 Nov 18
Les arrived early, identified and fixed the HVAC problem in short order, explained what was done, and gave me a fair price. Highly recommended!
Ben Harris
23:22 19 Sep 18
Very knowledgeable staff. Super friendly and the best service around. I highly recommend them.
Martie Turner
16:13 03 Sep 18
Joe Frady was able to come to my house and fix our air conditioning in less than 24hr of calling him. Joe replaced a part on the unit and had it working again very quickly! Coming to our home on Labor Day, is what I call excellent customer service.
Megan Allen
00:47 20 May 18
Frady & Hall are honest, dependable, and extremely professional (and friendly). They came out quickly, explained everything in detail and gave us options, then completed the work quickly. We have used other companies in the area over the years and F&H are head and shoulders above the rest! Thanks so much to Joe, Les, and the Frady & Hall team for taking care of us!
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Facebook Rating
5.0
Frady Heating and Cooling
5.0
Jonathan Griggs
2019-05-29T21:53:07+0000
Frady is amazing. Our A/C went out on one of the hottest days of the year just before Memorial Day and having a one month of baby in the house I needed to get it fixed quick. After calling several places with no help, I contacted Frady. Joe the owner called me back right away and listened to my problem and reviewed several options with me. He come out with his son on that holiday weekend to install a new unit. Joe is great guy and he and his son did a great job and provided a far price. I highly recommend Frady to anyone with HVAC needs.
John Moody
2018-10-26T12:09:03+0000
Very pleased with the job performance!!!
Keith Nicholas
2018-09-17T13:06:43+0000
My A/C quit on Friday night. I tried numerous firms. Some weren't open on weekends, others might come on Monday. Finally called Frady& Hall. Mr Frady came to my house in less than an hour on Saturday morning. Did great work, was very professional, and very efficient. Seems like a great guy too. Highly recommend.
Sheila McCormick Auffrey
2018-05-24T01:35:16+0000
Everything you could ask for in a great experience. Complete job done in the time frame given and they even drove to beautiful Blue Ridge to install!
Mike Hanily
2018-05-05T16:27:18+0000
Great service! Fast and friendly! Even took the time to explain everything that was being done.
Courtney Delano
2017-06-26T20:02:57+0000
Great service on a new install. They made sure to explain what was appropriate for our household and the cost approach to everything. Once installed they explained how to operate the system and came back out to get the system up and running when it was time. The customer service and response for this company is top notch. Trevor takes pride in his work and it definitely shows with the quality of work and the equipment they install.
Waylon Smith
2017-06-10T13:55:32+0000
I love working with Frady & Hall. I have known Trevor Hall for several years. His expertise and knowledge of HVAC systems is second to none. Trevor does an excellent job and has always proven to be 100% trustworthy. I highly recommend this company for HVAC service and system installation. Thank you!
Mitchell Head
2017-05-30T01:20:56+0000
Candace Anderson McDowell
2017-05-29T21:13:37+0000
We are so pleased we used Frady & Hall! The service was outstanding, the prices were competitive and everyone was professional. Being pregnant with twins at the beginning of summer with no AC wasn't a good place to be - but Frady & Hall fixed us up immediately and now all is right again! We would absolutely recommend them, and have already been doing so!
Chris Pagan
2017-01-18T13:06:21+0000
Celia Mathews
2016-11-24T15:13:37+0000
Jhonna Orebaugh
2016-09-22T19:16:01+0000
Trevor Hall with Frady and Hall have been taking care of us forever. Great service. Finally had to get a new unit and it's awesome Thanks so much
Rita Turkin
2016-08-27T19:08:24+0000
If you want a dependable and professional Heating and Air Company that's Frady Heating and Cooling is what you looking for . Highly recommend Trevor and his team. I will be calling him for all our repairs from now. Thank You .
Nancy Mathews
2016-08-03T17:41:00+0000
Was not prepared to have my AC unit go out in the middle of this sweltering heat. I had several different HVAC companies come out for comparison. I could not be happier in choosing Frady & Hall. Their service and professionalism was above any other. I truly appreciated Trevor taking the time to explain everything to me and to present me with multiple options. They did a great job in getting the job completed quickly. I would highly recommend them to anyone!
Vickie Lathem Dunagan
2016-03-11T01:54:45+0000
So happy with our new heat pump. Joe and Trevor are great and do such a good job. We highly recommend them for repairing or replacing your unit!
Sandy Bruce Lawson
2015-11-27T15:28:02+0000
Definitely a 5 star company in all areas!! Highly recommend. Thanks Joe.
Krista Overton
2015-07-14T18:27:23+0000
Maria Sims
2015-07-08T12:21:45+0000
Melinda Gatlin
2015-06-13T12:31:07+0000
Thank you Frady Heating and Cooling for answering my 6:00 am call my air is not working. Came to the house at 7:00 and we had air by 8:00 THANK YOU!! 5 stars service
Bethany Satterfield Feehery
2015-06-05T19:09:10+0000
I can't stress enough how happy I was with the service from this company. Joseph was very courteous, friendly, and professional. He had my air conditioning up and running quicker than I thought it could happen. I was very impressed.
Jonathan Fountain
2015-06-03T16:19:47+0000
Its refreshing to do business with people that are honest and take the time to explain in detail the problem and all the options of fixing the problem. They were very helpful on all accounts and the work was completed professionally. If you are in need of any HVAC services, you will be hard pressed to find a better company.
Ricky Valencia
2015-05-28T06:38:38+0000
Jeff Dean
2015-05-24T14:39:16+0000
Chantal Lyon Newsome
2015-04-12T23:46:53+0000
Knowledgeable, friendly, dependable service! If you are in need, Frady is your solution! Thanks, Joe!
Sharon Townsend
2015-02-21T23:53:33+0000
Dan Jane
2015-02-08T15:45:59+0000
Excellent Service. Great communication throughout the repair. Give Joe a call when you are in need!
Jamie Lathem Stell
2014-04-30T03:05:14+0000
Very dependable! Please call Frady Heating and Cooling for your heating and air conditioning needs. Offers yearly service contract which is wonderful!!! Joseph gives great customer service and is only a phone call away.
Linda Lingerfelt
2014-04-30T02:04:53+0000
David Baker
2014-04-30T01:36:42+0000
Very good company ! Very dependable
Jessi Pratt Englert
2014-04-30T01:14:50+0000
Trustworthy, honest and dependable!
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Contact Frady Heating & Cooling:

Phone: 678-882-7622

Address:
300 Adams Jenkins Memorial Drive
Suite 16
Canton, GA 30115

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Copyright © 2021 — Frady Heating and Cooling • All rights reserved. • Privacy Policy

300 Adams Jenkins Memorial Drive, Suite 116, Canton, GA 30115 • Phone:678-502-8668• Georgia License #CR110091.